AT&T company is stealing from customers by running promotion scams
Your company is running a scam. I was incorrectly guided by customer support staff into purchasing an overpriced out of date phone under the "promotion" that the phone would be free after the payments were later credited to the account after 2 to 3 months. I called a month after signing the agreement to ensure that the phone payments would be reimbursed to the account and was told that yes they would be reimbursed. Once the time expired for the phone to be returned and my money refunded, I called as I was not being reimbursed for the payments and was notified that the phone didn't qualify for the promotion and that my only course of action is to pay for this overpriced out of date phone. I am very unhappy and feel that this company has very poor customer service and that they will steal your money and smile at you while they are doing it.