AT&T carrier switch to Verizon

@Constructive

I was thinking that same analogy, but if the square peg is small enough.... and this poster doesn’t seem to understand hardware. 🤷🏼‍♀️    How does one not understand hardware?  

Thanks

@lizdance40i guess a better one would be you have an am radio trying to get fm

Good one!

An AT&T model? I bought an unlocked, refurbished i7 recently at Best Buy. Nothing was indicated about it being an AT&T iphone. I thought I could buy any cell service. I choose AT&T, but their signal is bad and I want to switch to Verizon. What a hassle. I keep running into walls. I still want to buy the service I want. How can I do that?

I paid extra to get an "unlocked" iphone7. Doesn't seem fair if it can't connect to any of the carrier services except AT&T. Why did Apple do this? Why isn't it in the sales information when people are buying their phones?

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@MerryWV wrote:

I paid extra to get an "unlocked" iphone7. Doesn't seem fair if it can't connect to any of the carrier services except AT&T. Why did Apple do this? Why isn't it in the sales information when people are buying their phones?

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You paid less if you bought a refurbished phone.  And Apple price fixes, so you did not pay extra for unlocked phone, the price is the same.  Now read the thread.  Your iPhone purchased for Best Buy is universal, but locked because it was activated on At&t first.  Just request an unlock from the portal.  

Thank you very much. It is difficult to learn all this stuff. I assume "portal" means AT&T.

Yes:    https://www.att.com/deviceunlock/#/

But I bet ya a quarter you’ll get an ‘IMEI not found’ or ‘not an AT&T device’ and  have to call.