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Tutor
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4 Messages
AT&T carrier switch to Verizon
I have iPhone 7 from At&t
I Unlock the device from at&t and it’s successfully done. And I followed the instuction to switching carrier, and I see the Verizon wireless on left top corner but no signal.
what did I missed?
Responses
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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45.9K Messages
3 years ago
Your phone is not compatible with Verizon. The ATT model of the iPhone 7, 8 and X does not have any CDMA radios and won’t fully work on Verizon or Sprint. You might get service occasionally when on LTE but no telling when or where. You need a different phone.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Accepted Solution
Official Solution
lizdance40
ACE - Sage
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81.3K Messages
3 years ago
@689berendo
You arent getting it.... there is no “code”
the Hardware is not included on your phone to function on Verizon.
The ATT version of all but 3 iPhones are GSM only. The iPhone 6, 6s and SE are universal phones. All phones sold through GSM providers prior to iPhone 6 and subsequent to iPhone SE are GSM only.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Accepted Solution
Official Solution
lizdance40
ACE - Sage
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81.3K Messages
2 years ago
@Krishsankar
No. The carrier lock is software, as in a program on the phone which only allowed ATT. That “program” has been removed, so it will work with other compatible carriers.
Hardware is the bands the phone was built with. It’s internal mechanisms. And they don’t match the bands for Verizon, so the phone can’t work. It won’t work on Sprint either, as Sprint is also a CDMA network.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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689berendo
Tutor
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4 Messages
3 years ago
ThenThen what is
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689berendo
Tutor
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4 Messages
3 years ago
Then what is inter carrier code?
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Krishsankar
Contributor
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2 Messages
2 years ago
Thanks for the response. Is there a work around as I have a similar issue to switch I phone 7plus to Xfinity. I got the phone unlocked by AT&T
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lizdance40
ACE - Sage
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81.3K Messages
2 years ago
@Krishsankar
Please read the solutions. And understand HARDWARE.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Krishsankar
Contributor
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2 Messages
2 years ago
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sandblaster
ACE - Expert
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45.9K Messages
2 years ago
@Krishsankar No. An unlocked ATT iPhone 7 will work fine on T-Mobile or any other GSM carrier.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Constructive
Employee
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17.6K Messages
2 years ago
Lets put this out here with an easy to understand response
your phone is a round peg
verizon is a square hole
there is no work around other than selling your phone and buying a different phone
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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lizdance40
ACE - Sage
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81.3K Messages
2 years ago
@Constructive
I was thinking that same analogy, but if the square peg is small enough.... and this poster doesn’t seem to understand hardware. 🤷🏼♀️ How does one not understand hardware?
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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689berendo
Tutor
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4 Messages
2 years ago
Thanks
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Constructive
Employee
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17.6K Messages
2 years ago
@lizdance40i guess a better one would be you have an am radio trying to get fm
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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lizdance40
ACE - Sage
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81.3K Messages
2 years ago
Good one!
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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MerryWV
Tutor
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6 Messages
2 years ago
An AT&T model? I bought an unlocked, refurbished i7 recently at Best Buy. Nothing was indicated about it being an AT&T iphone. I thought I could buy any cell service. I choose AT&T, but their signal is bad and I want to switch to Verizon. What a hassle. I keep running into walls. I still want to buy the service I want. How can I do that?
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