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Tutor

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4 Messages

Wed, Jul 11, 2018 2:49 AM

AT&T carrier switch to Verizon

I have iPhone 7 from At&t

I Unlock the device from at&t and it’s successfully done. And I followed the instuction to switching carrier, and I see the Verizon wireless on left top corner  but no signal.

what did I missed? 

Responses

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sandblaster

ACE - Expert

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34K Messages

2 years ago

Your phone is not compatible with Verizon. The ATT model of the iPhone 7, 8 and X does not have any CDMA radios and won’t fully work on Verizon or Sprint. You might get service occasionally when on LTE but no telling when or where. You need a different phone.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

lizdance40

ACE - Sage

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69.4K Messages

2 years ago

@689berendo

You arent getting it....  there is no “code”

the Hardware is not included on your phone to function on Verizon.  

The ATT version of all but 3 iPhones are GSM only.  The iPhone 6, 6s and SE are universal phones.  All phones sold through GSM providers prior to iPhone 6 and subsequent to iPhone SE are GSM only.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

lizdance40

ACE - Sage

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69.4K Messages

2 years ago

@Krishsankar

No.  The carrier lock is software, as in a program on the phone which only allowed ATT.  That “program” has been removed, so it will work with other compatible carriers.  

Hardware is the bands the phone was built with.  It’s internal mechanisms.   And they don’t match the bands for Verizon, so the phone can’t work.  It won’t work on Sprint either, as Sprint is also a CDMA network. 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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4 Messages

2 years ago

ThenThen what is 

Tutor

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4 Messages

2 years ago

Then what is inter carrier code? 

Contributor

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2 Messages

2 years ago

Thanks for the response. Is there a work around as I have a similar issue to switch I phone 7plus to Xfinity. I got the phone unlocked by AT&T

lizdance40

ACE - Sage

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69.4K Messages

2 years ago

@Krishsankar

Please read the solutions.  And understand HARDWARE.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

2 years ago

So, customers will have to be locked into a indefinite period with AT&T until he/she decides to get a new device?


sandblaster

ACE - Expert

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34K Messages

2 years ago

@Krishsankar No. An unlocked ATT iPhone 7 will work fine on T-Mobile or any other GSM carrier.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

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5.9K Messages

2 years ago

Lets put this out here with an easy to understand response

your phone is a round peg

verizon is a square hole

there is no work around other than selling your phone and buying a different phone

 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
lizdance40

ACE - Sage

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69.4K Messages

2 years ago

@Constructive

I was thinking that same analogy, but if the square peg is small enough.... and this poster doesn’t seem to understand hardware. 🤷🏼‍♀️    How does one not understand hardware?  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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4 Messages

2 years ago

Thanks

Constructive

Employee

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5.9K Messages

2 years ago

@lizdance40i guess a better one would be you have an am radio trying to get fm

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
lizdance40

ACE - Sage

 • 

69.4K Messages

2 years ago

Good one!

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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6 Messages

1 year ago

An AT&T model? I bought an unlocked, refurbished i7 recently at Best Buy. Nothing was indicated about it being an AT&T iphone. I thought I could buy any cell service. I choose AT&T, but their signal is bad and I want to switch to Verizon. What a hassle. I keep running into walls. I still want to buy the service I want. How can I do that?