New Member
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1 Message
AT&T call protect no longer working
My AT&T call protect is asking me to verify by entering PIN. When requesting PIN, no SMS message is being received. Multiple requests, no text received. This has rendered in completely inoperable.
ATTHelp
Community Support
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231.3K Messages
4 years ago
Hi @toddjs72
Thank you for reaching out to us. We'll be happy to assist you.
What kind of phone do you have? Is the software up to date? Is LTE turned on? When did your Call Protect stop working? With more details, we'll have a better idea of how to proceed.
Darais, AT&T Community Specialist
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