
New Member
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1 Message
Apple watch series 7 will not connect to cellular
Hi there!
So I've had the apple watch since the end of December and I have not been able to set up cellular at all. I've reset settings on both my phone and my watch, I've reset network settings, I have also cleared the apple watch and fully reset it, I have done everything ATT and Apple have told me to do and nothing seems to be working. We've ran diagnostics and everything seems to look fine- But when i go to sign on to my ATT account on my phone to set up cellular it never stops loading at the loading page after entering password- i've waited 5, 10,15 minutes and nothing shows up at all. I've also tried on different wifi- nothing
Accepted Solution
Official Solution
ATTHelp
Community Support
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207.1K Messages
1 year ago
We are here to help get your Apple watch connected @Bytecloud.
You will need to setup NumberSync for your Apple device.
If you are still unable to sync your device, we suggest running your device through our Troubleshooting Tool. This will provide you with our top resolutions.
Let us know if this helps!
Samantha, AT&T Community Specialist
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Jeast
New Member
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3 Messages
1 year ago
I have the same issue. Trying to setup cellular from my Watch App on the iphone my apple watch series 7 is paired with and when I enter the AT&T login & password it just say "Loading, this can take 30 seconds.. type message and it never goes past that screen". Have been trying since I bought the watch for Christmas every few days or when i remember.
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ATTHelp
Community Support
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207.1K Messages
1 year ago
Hello @Jeast,
We can definitely assist you with setting up your Apple Watch with cellular!
Have you followed the steps above to set up NumberSync on your Apple Watch?
If not, please go ahead and give that a try, then let us know if you run into any issues.
Hope this helps!
Sean, AT&T Community Specialist
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bnmseven
New Member
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1 Message
3 months ago
I tried following the steps listed above but when I go back to the first Phone menu, there's no option for "Calls on Other Devices." Every time I try to set up cellular on my Apple Watch SE, I enter my login info, it says this may take up to 30 seconds, and then it goes to a blank screen with the AT&T logo in the top right corner and never loads anything.
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