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Contributor

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1 Message

Wed, Sep 13, 2017 4:07 AM

Apple Watch series 3 GPS+Cellular, service plan?

Will I have to pay a cellular service plan for the new Apple Watch series 3 GPS + Cellular?

Responses

lizdance40

ACE - Sage

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76.9K Messages

3 years ago

@Buckoa

You needed a current plan, but unlimited is not required.  Sounds like your good with it, so no big deal.  But customers shouldn’t be forced onto unlimited if they have the Mobile Share Advantage plan and want to keep it.  

I have noticed the wording on the watch sales page no longer limits it to the currently offered plans.  I don’t see why it wouldn’t be allowed on any shared data plan.  

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

3 years ago

I just received my first month's bill after adding my Apple WatchSeries 3 to my bill. I was charged the $10 fee, and in addition, I was charged a separate $49.95 fee for the new phone number the watch now has. When I spoke to an AT&T representative and their manager, I was informed I now had to pay for that additional number each month. That brings my total to $59.95, and a lot more than just $10.

Gary L

ACE - Expert

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15.8K Messages

3 years ago


@MichaelMcP69 wrote:

I just received my first month's bill after adding my Apple WatchSeries 3 to my bill. I was charged the $10 fee, and in addition, I was charged a separate $49.95 fee for the new phone number the watch now has. When I spoke to an AT&T representative and their manager, I was informed I now had to pay for that additional number each month. That brings my total to $59.95, and a lot more than just $10.


The $10 is the fee for the number/line.  

 

I don't know what that $49.95 is for.  It should be pretty clear on the bill, it should be like a receipt listing $49.95 and what it's for written next to it.

 

Some people with grandfathered plans can't have another line added to it, so they'd add a plan. So a plan plus a charge.

 

Can't tell what yours is for unless you tell us specifically what the bill says.

 

 

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Tutor

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5 Messages

3 years ago

The $49.95 was for the additional phone line associated with the watch.
Gary L

ACE - Expert

 • 

15.8K Messages

3 years ago


@MichaelMcP69 wrote:
The $49.95 was for the additional phone line associated with the watch.

I'm confident your bill does not say

"$49.95 additional phone line associated with the watch"

What EXACTLY does the bill say for the $49.95 and for the $10.00

 

Feel free to post a screen shot or photo, please block out the number or the moderators will remove it.


I don't believe that AT&T has any current/past postpaid plans that are $49.95 for the single line fee.  Maybe an old plan that's $40 for a plan, $9.95 for a line and $10 for smartwatch data. But that's not the best way to configure it. You should be able to tack it onto a current plan for $10. 

 

 

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

3 years ago

Since I'm overseas, I was going off information received from text and email from my wife. I have since been able to drill down more into the bill. There's an additional $8 access fee (on top of the monthly $10 fee) and over $12 in taxes associated with the Watch. I was misinformed on the $49.95. The additional fees are just over $20. No one I've contacted can inform me why I have an additional access fee, and it seems the taxes are an additional cost associated with the cellular plan. If I had known that prior to my purchase, I would have opted for the series 2.
Gary L

ACE - Expert

 • 

15.8K Messages

3 years ago

@MichaelMcP69 wrote:
Since I'm overseas, I was going off information received from text and email from my wife. 

I was misinformed on the $49.95.

This is why I kept asking for clarification...

 

 The additional fees are just over $20.

That's WAY less than $59.95. But still more that you'd want to pay.

 

I have since been able to drill down more into the bill. There's an additional $8 access fee (on top of the monthly $10 fee) and over $12 in taxes associated with the Watch. No one I've contacted can inform me why I have an additional access fee, and it seems the taxes are an additional cost associated with the cellular plan.

Again, it'd be great to have the EXACT SPECIFIC wording. But I'll dive in anyways:

 

IF this was the first month and you started 20% through the month, you'd have an $8 charge (80% of $10) to go with the regular $10 fee the way they list/bill these things. Plus, the taxes would be on $18 instead of on $10.

 

Taxes are normal for cellular lines (check your current bill), I'd think they would be no more than your current cell lines (maybe less).

 

 If I had known that prior to my purchase, I would have opted for the series 2.

The only current models for sale is the Series 1, Series 3 and Series 3Cellular; the 1 has no GPS and not the nicer waterproofing, the 3 replaced the 2 (for the $80 more, I'd opt for the faster Series 3 with GPS and waterproofing).

 

As cellphones are required to still be able to call 911 even without service, if the Cellular model would do that, I'd be tempted to get that model and not pay monthly. To always have a way to dial 911 in an emergency strapped to my wrist would be nice. I'll check into that next year when I ask Santa for my Series 4...

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
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lizdance40

ACE - Sage

 • 

76.9K Messages

3 years ago

@MichaelMcP69 

You would have a one time charge to add the line also.  But as @Gary L wrote, a partial month and a full month is most likely. As we say all to often, read the bill, it explains a lot.

Your regular charges will be about $10 plus taxes, which I hear are higher than a tablet line or other watch lines.

And I am assuming you paid full price rather than finance the watch?

@GLIMMERMAN76 how do the taxes on the watch compare with phone taxes?

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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GLIMMERMAN76

ACE - Expert

 • 

20.1K Messages

3 years ago


@lizdance40 wrote:

@MichaelMcP69 

You would have a one time charge to add the line also.  But as @Gary L wrote, a partial month and a full month is most likely. As we say all to often, read the bill, it explains a lot.

Your regular charges will be about $10 plus taxes, which I hear are higher than a tablet line or other watch lines.

And I am assuming you paid full price rather than finance the watch?

@GLIMMERMAN76 how do the taxes on the watch compare with phone taxes?

 


Here in IL my taxes on a watch line is around 4 bucks give or take.

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lizdance40

ACE - Sage

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76.9K Messages

3 years ago

@GLIMMERMAN76   So more than a tablet, closer to that of your phones.

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Contributor

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3 Messages

2 years ago

I have the data plan on the watch, but the device does not send/receive texts on the number associated with the watch, nor can it receive calls.

lizdance40

ACE - Sage

 • 

76.9K Messages

2 years ago

@bigmark173

Have you number synced to an iPhone?

https://www.att.com/shop/wireless/features/numbersync.html

The Apple Watch is designed to work with a phone.   I’m no expert on cellular smart watches, so I picked this article which explains the basics.  While the first version was not cellular, yuo still need a phone to sync your watch.   

https://electronics.howstuffworks.com/gadgets/high-tech-gadgets/apple-watch.htm

And about the Apple Watch 3.   

https://phoneradar.com/apple-watch-series-3-wont-support-stand-alone-phone-calls-launch-will-support-voip/amp/

 

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Contributor

 • 

3 Messages

2 years ago

Yes. The watch is synced to my wife’s X. I was finally able to get in touch with an AT&T Tech Support rep who clarified that the number in the watch is simply for billing purposes. You cannot use the number that is associated with the watch to send/received texts and/or calls. This is NOT what the retail rep told me.


PDADoc

Teacher

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19 Messages

2 years ago

I just got this watch.  So, if I add a cellular line for the watch to my plan, will I lose my grandfathered unlimited data plan?  I won't do it if this is the case.

lizdance40

ACE - Sage

 • 

76.9K Messages

2 years ago


@PDADoc wrote:

I just got this watch.  So, if I add a cellular line for the watch to my plan, will I lose my grandfathered unlimited data plan?  I won't do it if this is the case.


You can keep the old plan, but from what I understand, you can’t add lines, so the watch will probably be on its own plan.  Kind of expensive. You might have looked at the newer plans when they were a good deal.  Not so much now. 

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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