Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
loudpeacock's profile

New Member


3 Messages

Thu, Apr 7, 2022 12:55 AM

Another request for carrier visibility / carrier reveal on iPad

Hi!  I’m following the template I found here:

- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 1st generation 11”. Right now the only option available is AT&T.

- This is not the same as device unlocking.  The iPad is already SIM unlocked, it is the eSIM that is showing AT&T as the only option.

- I do not have an account with AT&T and was told this was not required.

- On 7/27/19 user Sdunk1 inquired about the same question and ultimately had his issue resolved and you can see the thread here:

His last quoted response stated: "This was a success! I can confirm, after the customer service representative searched their database for “carrier visibility” and followed the instructions, creating a ticket with the “back office” the full list of carriers available on the Apple sim showed up almost immediately."

I can and will provide my device serial/IMEI to get this process completed, and I thank you in advance!


Community Support


195.9K Messages


We can look into your carrier visibility request for your iPad Pro 11, @loudpeacock


Our team would be able to review and or process this request for you as long all of the conditions are met. Let's meet in a DM on this. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).


In the meantime, we'd like to share the eligibility requirements to reveal other carriers on embedded Apple SIM or eSIM-based iPads sold through AT&T:

  • Must be paid in full (no remaining monthly commitment or installments).
  • The device can not be listed as lost or stolen.

Please note, if the device is paid in full then you should be able to place an active Nano-SIM from another carrier to use the service.


Alasani, AT&T Community Specialist




Need help?
The new iPhone 13
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.