2018 iPhone XS & XS Max - Ordering Thread

Yes I got the confirmation everything is fine. EST delivery date is 9/21

I’m pretty upset about my results to the Apple Preorder process this year. I submitted my order thru the Apple Store application at 3:03am EST and received my confirmation email at 3:04am EST (and the application didn’t allow access until 3:02am EST). I ordered the iPhone XS Max 512GB in Space Grey, but my expected shipping dates are 1-2 weeks out (Sept. 28th - Oct. 5th). I’m seeing tons of other folks that ordered the exact same device up to 10 minutes later that received Sept. 21st delivery dates. There was no possible way to submit quicker (Product Favorite saved ahead of time, paid with Apple Pay, etc) so I don’t understand how I missed out on release day shipping. 

Anyway, I noticed that I could preorder a iPhone XS Max 512GB in Gold and I had the option to pick up in store on Sept. 21st so I committed to both. I really wanted Space Grey, but either way I’ll be getting the phone on release day. I just don’t understand how I haven’t seen any order submission before my time, but plenty of folks that submitted after received Sept. 21st delivery for the exact same device. 

Oh well. Patience is a virtue... I can’t complain too much about getting my second color choice on release day. I guess I should’ve went through AT&T like last year. Lesson learned. 

Trust that date is just an est. it’s a definite date. In a day are two we will know for sure when they start sending out shipment info when we will receive our device. 

Not sure about Apple ordering since I'm on Premier and can only order through AT&T, which I've been doing for several years.

Assuming the date may be an estimate hopefully. Keeps us posted and let us know if your date changes as time goes by.

Cheers,

Roxane,

Since you've got confirmation and a date, you should be golden. 🙂

From previous experiences with preordering through Apple, their expected delivery dates are usually finite and rarely change after you receive your confirmation email. 

Did anyone else order through the Apple Store application? If so, please share your product selection, order time, and delivery estimate. Thanks!

Unless they’ve changed it in recent years, you won’t get a shipping notice from AT&T until the day before (Thursday).  The way it worked is that Apple would batch ship the phones bought through AT&T to their shipping facility in Texas, but you don’t get tracking information for that part.  You will only get tracking information for shipping from Texas to you, which usually comes the day before since it’s overnight shipping.

Orders through Apple are tracked different.  They ship direct from China to you, so their tracking starts earlier from China and then usually through Alaska for customs clearance.

^^^ This ^^^

Device: iPhone XS Max 

Size: 512GB

Color: Space Gray

Order Time: 03:27:49 am EST

Order Status: In progress

Delivery Date: September 21, 2018

Well...ordered through AT&T on my computer at the AT&T web site...process was kind of choppy with some long page load times and a couple of refreshes, but got the order through.  Can't wait!  Now just hoping that the order date doesn't slip as AT&T has been known to do with iPhone launch day orders in the past...but I'll stay positive and hope it shows up on the 21st.  Tried Apple store app first but it was a complete disaster for me so I gave up on that as I watched delivery dates slip into October there.  Typical launch day experience for me.

Glad to hear. Thanks for the report.