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GeekPriest's profile

Tutor

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4 Messages

Wed, May 4, 2016 6:02 PM

ZTE Zmax 2 (Z58) Software Updates

I have the same problem as
https://forums.att.com/t5/Android/ZTE-ZMAX-2-Not-Updating/m-p/4749711#

 

My ZTE Zmax 2 has build Z958V1.0.0B12. However, the following AT&T page indicates that there are least two newer builds, B14 and B16, available. https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KB426950?make=ZTE&model=ZTEZ958

 

I have an active contract AT&T SIM in the phone, but the AT&T Software Update says no updates are available. What could be wrong?

Community Support

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15.2K Messages

5 y ago

Hi there @GeekPriest !

 

Thank you for posting your concerns. I’m sorry to hear your phone is not updating. We’ll be happy to reach out and help get this resolved.

 

So I can further assist you, please private message me by clicking here and provide your name and a good contact number.

 

We look forward to hearing from you.

 

Tim, Community Specialist

Tutor

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4 Messages

5 y ago

 

I sent the PM requested. A response offering to help came on Sunday (5/8), a day that's busy for me (church life is like that).  Now it has been closed. Subsequent PMs have gone unanswered.

 

Is it possible to try again?

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