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Sat, Jun 1, 2019 10:38 PM

Will a new AT&T phone from Walmart work on H20

In previous years I have bought AT&T prepay phones from Walmart and used H20 sims and it has been successful .


I am wondering if things have changed or if this is still possible. The Walmart rep seemed to think activation may be a problem.


Has anyone been able to use a new AT&T prepaid phone from Walmart on H20 recently or has AT&T introduced a new step to activating a phone ?


Will it work as before?


Many thanks to anyone who is able to share some knowledge about this. 


Accepted Solution

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Brand User

Community Support


124.5K Messages

a year ago

Hi, @KiwiRoadtrip,


We have an answer for this! Phones are not guaranteed to work on other networks when it is locked to AT&T. To unlock the device, you would need to have six months prepaid service with AT&T or sixty days postpaid service with no past due or unpaid balance. Look over the requirements to being able to unlock a device through AT&T.


Have a great week!


James, AT&T Community Specialist

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