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Wed, Feb 20, 2019 6:26 PM

Why cant AT&T unlock my Galaxy Note 9

I have a Galaxy Note 9 which I got from a BOGO sale, I need to have this device unlocked because I'm leaving the country. I have 10 lines and I've spent 1,000's of dollars with AT&T. They said in order for me to unlock the device it has to be fully paid off. My question is, how can I pay off my device if I get a promotion for it each month, and don't pay anything for it? I called AT&T numerous times and it seems like no reps were able to help me. This is so ridiculous I feel like leaving AT&T together with my 10 lines.

ACE - Sage


100.4K Messages

4 y مضت

Those are the rules.   They are for everyone, no matter how much orvlittle they spend.

You can rent a phone while abroad, unlock an old one, or use a roaming plan.  

   And now we know you don’t read the bill.  🤨

You are billed every month and a credit is applied against the installments.  You can pay off the phone online, but you credits will stop if you do.


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