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Tue, Oct 9, 2018 5:38 PM

When will I receive my refund?

I recently ordered an iPhone Xs that was canceled. The $260 that I put as a down payment has not be refunded to me. How long will this process take? 


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132.7K Messages

2 years ago

Hello, @hemejustin,


It can take up to three to five business days after an order is cancelled for the refund to be processed through AT&T and the bank and posted back into the bank account. When was the order cancelled?


James, AT&T Community Specialist

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New Member


2 Messages

a month ago

I accidentally made two more payments. Can I get a refund.

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