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Cherrygarden's profile

Contributor

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1 Message

Saturday, May 26th, 2018 4:23 AM

What does message 1 US01LV mean ?

I am trying to reach my boyfriend and I get the same message like: the wireless customer is not available right now, call back later and the Message 1 US01LV. My boyfriend lives in NYC and uses AT&T, I live in the Netherlands. It seems like he can't connect to wifi, WhatsApp messages get delivered but are not being read. Is he out of service ? Please help.

Community Support

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232.2K Messages

6 years ago

Hello @Cherrygarden,


It can confusing receiving the message, I will be more than happy to help guide you! What it sounds like it is coming from your boyfriend’s end.  I recommend he uses our Troubleshoot & Resolve Tool as it is like connecting directly to a tech support agent.  After selecting the make and model of the phone, please have him go to Network/Service Issues > Phone Calls.


Have an amazing day!


Katie, AT&T Community Specialist  

Tutor

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3 Messages

@ATTHelp

Here's my impersonation of AT&T tech support:

"Hi, here's something that makes it sound like I'm empathetic! Now go read a bunch of technical chit and figure it out for yourself." Buh-bye!"

Contributor

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1 Message

5 years ago

The person didn't pay their bill. 

Contributor

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1 Message

5 years ago

It means he has blocked you from being able to call him. He does not want to speak to you. 

Contributor

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1 Message

4 years ago

  • Hi i have question why when i call this number that is similar to my parents number but isnt my parents number but i saw it on internet saying it was in conection to my brother see theirs starts with 661 and the one i saw conected to brother starts with 805 and the rest ofthe number is the same except area code now when i called it i go a message 1 us01lv code and im not dumb i know thers thousands of these codes and each one means something different and i was woundering how is it evern you guys dont know what these codes mean its kind of obviouse you guys take orders from a higher sourse that keeps you in the dark and if maby you could humor me and take a wild guess at what these code are for and do 

Tutor

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3 Messages

It's a glitch with AT&T two-factor authorization.

New Member

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3 Messages

2 years ago

or it could just be an angles number?.

New Member

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3 Messages

2 years ago

its a secret code

New Member

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1 Message

2 years ago

I get the same message when I try to check my data 

New Member

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8 Messages

1 year ago

I have two phones side by side both are on my AT&T plan. When I pick up one phone and call the other one I get the US01LV message.  I did not block myself, I've paid my bill, I've called AT&T technical support and got nowhere, and I'm reading comments from 4 years ago. In 4 years are we saying AT&T can't fix this problem?

New Member

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8 Messages

3 months ago

I figured out the solution of this problem on my own, it has to do with AT&T active armor.  I had to download the active armor app which I don't normally use and never turned on and make sure everything was turned off.  You can also call a tech support person during business hours and try to get somebody in the USA and they can turn it off for you.  Once it was switched off on my other phone I no longer got the error. 

1 Message

1 month ago

Hi mam..im experiencing the same problem as yours just recently..my message at whatsapp are delivered but he didnt read it. I tried calling his number..it rang for maybe 10 times and then voicemail said the wireless customer is not availble rightnow try your call later message 1 US01LV ..how dis u solve it mam?hes at new mexico USA and im from Philippines..i need suggestions and help on how to fix it

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