The Samsung Galaxy S24
1OleBlueBird's profile

Contributor

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1 Message

Monday, August 27th, 2018 3:45 PM

Want to online chat with support

Having very difficult time connecting with online support.

Can not seem to connect to online chat. No matter what I do!!!! Is there a simple way to get to online chat.

I must have been missing something.....for the last 30 mins.

I am so frustrated.

Accepted Solution

Official Solution

Community Support

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231.3K Messages

6 years ago

Hello @1OleBlueBird,

 

We'd be more than happy to assist you with any questions or concerns that you may have. If you prefer to receive assistance over online chat, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You can check out all of the ways that we have available for you to Contact Us on our website. Select your product and scroll down. Please wait a few moments for the Chat available box to pop up in the bottom right of your screen, then click on it to get started. Let us know if this helps.

 

Sean, AT&T Community Specialist

(edited)

New Member

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1 Message

I want to cancel an order i made online and get a refund for it my order number is 23-799453014585752

New Member

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2 Messages

4 years ago

I just set up my wireless internet.  What is my password

New Member

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2 Messages

4 years ago

I am having the same problem!!!!! 
Customer service for AT&T the absolute worse!!!! I am just like you VERY frustrated!!!!!!!! There  is no help at all

New Member

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4 Messages

4 years ago

There is no chat.  It's a lie.  

ACE - Expert

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64.7K Messages

4 years ago

@evolkert Nope, not a lie. It may not always be available but it does exist. I have used it.

New Member

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4 Messages

4 years ago

Hey, Sandblaster - please post the chat link.

New Member

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2 Messages

4 years ago

unable to view my most recent bill. Shows I will be billed 41.00 more than normal on 7/18/20 and I would like see the changes

New Member

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2 Messages

4 years ago

I am unable to view my most recent bill that is schaeduled to auto pay on 7/18/20 and has increased by $41.98

ACE - Expert

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64.7K Messages

4 years ago

@evolkert Not possible to post a link, you need to find the chat button. Click the “contact us” link at the bottom of the page, select wireless, you should see the chat button on the resulting page.

New Member

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2 Messages

4 years ago

I upgraded my phone an I need to send the old one back but no one ever sent me a box what should I do 

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