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Sun, Aug 9, 2020 3:07 PM

Volume control on s10

I have an S10 and Gakaxy Tab4 I bought a pair of airbuds when I connect to my S10 (phone) the volume buttons will not increase or decrease the sound but when I pair them with my tablet the volume up and down works. Any one have an idea why my S10 will not volume up or down?

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ATTHelp

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133.9K Messages

2 months ago

Hello @mccraeja,

 

Thank you for your inquiry.

 

Please contact the manufacture of the device for assistance as it could be a device compatibility concern.

 

  If you ever have any other questions or concerns in the future, feel free to reach back out as we always here to help!

 

Jonye, AT&T Community Specialist

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