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motofox4life's profile

Contributor

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2 Messages

Tuesday, April 16th, 2019 2:32 AM

VOLTE on Note 8 Android 9

I have an unlocked Note8 and it just got upgraded to Android 9.  I don't see a way to turn on VOLTE.  is AT&T still blocking VOLTE for unlocked phones?  If not, does anyone know how to enable it?

Thanks!

Community Support

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224.8K Messages

5 years ago

Hello @motofox4life!

 

Try resolving your experience by verifying whether VOLTE is enabled on your device.

 

From your Home screeen, navigate to Settings (cogwheel icon) > Connections > Mobile Networks > switch VOLTE calls to On if Off. If On simply toggle the feature Off then On again.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

Thanks for the reply.  The VOLTE option doesn't is not on that screen.  Is there something I need to do to provision my phone so that option shows up?

 

ACE - Expert

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23.8K Messages

5 years ago


@motofox4life wrote:

Thanks for the reply.  The VOLTE option doesn't is not on that screen.  Is there something I need to do to provision my phone so that option shows up?

 


ATT does not support VoLTE for unlocked non ATT branded Samsung phones.  You would have to turn the phone into a ATT branded phone which can be done but I can not tell you how to do it here.  You need the ATT CSC file.

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