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The Samsung Galaxy S24

AT&T related help: Use call forwarding

HalJr52's profile

1 Message

Friday, April 12th, 2024 7:28 PM


Why do all my incoming phone calls go straight to voicemail

Accepted Solution

Official Solution

Community Support


232.1K Messages

1 month ago

We are here to help with your incoming calls going straight to voicemail @HalJr52.


First, try to reset your network settings to refresh your connection to our network.

  • iPhone: Settings>General>Reset>Reset network settings
  • Android: Settings>General Management>Reset>Reset network settings

Next you would want to check your Call Forwarding Settings. Your incoming calls could be forwarded to your voicemail.


If you are still unable to receive calls we would then suggest running your device through our Troubleshooting Tool

  • Under Fix an Issue select Phone Calls.

Let the tool walk you through some troubleshooting steps. This will provide you with our top resolutions. Let us know if the above information helped!

Thank you for contacting AT&T Community Forums.

Susan, AT&T Community Specialist

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