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The Samsung Galaxy S24
brianhammond's profile

New Member


1 Message

Wednesday, June 7th, 2023 9:35 PM

voice-mail to text

will a galaxy flip 4 work with the visual voice-mail because I cannot get it to work/set up for the first time

Accepted Solution

Official Solution

Community Support


232.3K Messages

1 year ago

Hello, brianhammond, we're here to help you with setting up your Visual Voicemail. 


Our first recommendation would be to use this resource to set up Visual Voicemail

Visual Voicemail requirements

To set up and use Visual Voicemail, you'll have to:
  • Have a smartphone and data plan that includes Visual Voicemail (included on most wireless and PREPAID smartphone data plans)
  • Use your own smartphone - you can't set up voicemail from another phone
  • Connect to the 4G LTE data network
  • Install the AT&T Visual Voicemail app if your Android device doesn't already have Visual Voicemail built in or the app pre-installed

Once you have met the requirements necessary to use the Visual Voicemail, our second recommendation would be to use our device support module to iniate Visual Voicemail.


Just simply click where it says, "Start", to get started with troubleshooting. 


Please let us know if this helps. If not, we can continue offering you further technical support. Thanks so much for reaching out to AT&T Community Forums!


Nelson, AT&T Community Specialist.


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