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nuvision1001's profile

Teacher

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1 Message

Tuesday, October 1st, 2019 12:15 PM

Voicemail service not available

Phone:  HTC A9

 

When accessing voicemail I get the "Service Not Available" message.  It has been this way for the last 5 days ...

This is the first time this has happened in the last 4 years.

 

Thank you ...

Contributor

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2 Messages

3 years ago

Mine just went down yesterday and I'm in Colorado. No solutions? Has Visual Voicemail solved the issue?

Contributor

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2 Messages

3 years ago

Yes. In Colorado and purchased from Amazon.

Contributor

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1 Message

3 years ago

My voicemail is also not available.   I have a Samsung phone with an AT&T chip but with connections to Straight Talk, the Walmart and Tracfone venture.   After several customer service calls which did nothing I was told that the ATT&T towers were down.  If you look at the website downdetector.com you will see that this is nation wide but especially on the East coast.  I am in Arizona. 

Contributor

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1 Message

3 years ago

I lost voicemail for 10 days and it finally has come back.  So frustrating and lost business no doubt.  No help when each service call placed, just lots of apologies.  I am so disappointed in AT&T and have been a customer for over 20 years.  Time to change carriers who actually can take care of problems in a timely fashion.

Contributor

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1 Message

3 years ago

What needs to be done is for AT&T to stop voice mail from excepting voice mails or have a recording for the people leaving a voicemail that the system is not working and to call back.... Seems simple, at least this would stop missed voice mails.  

Tutor

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2 Messages

3 years ago

FWIW, my voicemail service came back online yesterday. Hope that's true for others here, soon if not already.

Contributor

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1 Message

3 years ago

Any update? Mine just started doing this to me two days ago. Any fix? Cali, Samsung s10

Contributor

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2 Messages

3 years ago

.

Contributor

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2 Messages

3 years ago

Only some of my voicemails have come back. Missing A MAJORITY of them! Some from years ago that I had saved on there. Did anyone else only get a small portion of them back??? Do they eventually all appear? 

I have an iPhone.

Tutor

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3 Messages

3 years ago

This is incredibly distressing and is causing a major inconvenience at the moment. This began happening to me two days ago and I just got off the phone with the reps who couldn't fix it and blame it on a network wide outage/issue. I leave for work in 2 days (Monday, October 21) for 2 weeks and I need my voicemail while I'm gone as I'll be traveling internationally and won't get those messages until I return, and there are no options for me to deal with this. All they could do was apologize and open a support ticket. Would absolutely LOVE some compensation for this major inconvenience. It wouldn't be that big of a deal if I was going to be around, but being as I'll be away for two weeks and I won't be able to get any messages while I'm gone, there is a VERY good possibility I will be missing out on work because of this. Especially since it seems they have to wipe out any voicemails to set up a new box once the issue is fixed. 

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