The Samsung Galaxy Z Flip4
nuvision1001's profile

Teacher

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1 Message

Tuesday, October 1st, 2019 12:15 PM

Voicemail service not available

Phone:  HTC A9

 

When accessing voicemail I get the "Service Not Available" message.  It has been this way for the last 5 days ...

This is the first time this has happened in the last 4 years.

 

Thank you ...

Teacher

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6 Messages

3 years ago

@WAKKAWAKKA who did you speak to about getting the $500 off? We lost a job interview because of this outage. It was suggested to us by the president of customer service that we carry only one phone. It's been terrible.

Tutor

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2 Messages

3 years ago

I did believe it cause they credited mine 105 bucks a couple days ago. And
my voicemail started working yesterday.
ATTHelp

Community Support

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207.3K Messages

3 years ago

Hello @SarojP

 

We hate to hear that you're having problems with voicemail connection. We're happy to assist!

 

Have you checked for new software updates for your device? Have you tried restarting your cellphone by turning it off, then on? Are you experiencing low cellular connection when trying to access your VM?

 

Feel free to use our Device Troubleshoot & Resolve/ Galaxy S7 edge by selecting the Voicemail option underneath Service/Network Issues to follow the steps provided.

 

Let us know if this helps!

 

Dwight, AT&T Community Specialist

WAKKAWAKKA

Mentor

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45 Messages

3 years ago

is this for real post 340.....I can't laugh much more.....wow...so uninformed ore these techs....must have been under a rock for past 3 weeks

WAKKAWAKKA

Mentor

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45 Messages

3 years ago

post 338.....I spoke to the Grand Poo-bah who said all I have to do is click my heels together 5 million times

Contributor

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1 Message

3 years ago

I am in Colorado, not in NC and still have the problem. I have a phone I purchased from Amazon, not ATT.  Does everyone have this problem have that in common? 

WAKKAWAKKA

Mentor

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45 Messages

3 years ago

I just got 'congratulations' for getting 'hyperspace' status on this forum......I feel-------numb

Tutor

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2 Messages

3 years ago

Yeah, they tried to.  I ended up calling back after reviewing my contract and got a small credit.  I haven't been out long. They were blurring the lines between visual voicemail which I don't use and is not my issue and the voicemail to the line, which I'm being charged for, and is the problem so not free.  Had to fight for it. 

Contributor

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1 Message

3 years ago

All of a sudden my visual voicemail is gone. I can call into my voicemail, but they are no longer showing when I click the voicemail icon.

Tutor

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4 Messages

3 years ago

Tim,

I called and the technician was unable to fix my voicemail.

I was given a trouble ticket number and told to wait 48 hours, after which I can have the ticket elevated to a higher technical team to help me resolve the issue.

I am not sure how this qualifies as "immediately."

I will have been without voicemail for the better part of a month.

-Russ

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