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Contributor

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1 Message

Fri, Dec 14, 2018 4:40 PM

Voicemail badges still not working

Hello-I followed the directions posted from this community forum some months ago. Here is the text--

Re: Since update app badges will not show number indicator 

Hello and good morning @Westview10.


Thank you for reaching out to the Community Forums.  I am sorry about the difficulties you are experiencing with the badge notification since the update.  I have a suggestion which may correct it.


Some setting may have returned to default settings after the Oreo update.  Yet, you can review and enabled the settings once again.  From home, swipe up to access Apps, and then tap settings app icon Settings. Select Apps then tap the 3 dots in upper right corner, and then tap Special Access > Notification Access > Samsung Experience Home.  Toggle it this on, or switch off then back on switch on.


Let us know if this helped you out.  I wish you the best, and have a great day!


Richard, AT&T Community Forums

I was happy to see that it appeared to solve the problem immediately following this resolution. Now, less than 12 hours later, the functionality is still not working. Have received several calls w/voicemail and no badge appeared for any of them. I did not turn off my phone, simply charged it overnight. Help!!

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Brand User
ATTHelp

Administrator

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111.7K Messages

a year ago

Hey there @toniohs04!

 

Try resolving your experience by resetting your device. You'll want to sign in to your AT&T account for a more personal experience.

 

We hope you enjoy your day!

 

Lar, AT&T Community Specialist

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