Visual Voicemail stopped working on Galaxy Note20
At the end of February my Visual Voicemail randomly stopped working. It gives an error message 9999 and says to call a phone number which goes to Verizon. I have NEVER had Verizon service, but I tried the number anyway and they couldn't help me as I don't have an account with them. I called AT&T support and they reset my voicemail, which lost my messages and didn't actually fix the issue. My VOICEMAIL works fine and I can call in to get my messages, but my Visual Voicemail does not download new messages and simply has the same list of ones that ended at the end of February. I would like to be able to use Visual Voicemail again.