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The Samsung Galaxy S24
pbunterbach's profile

New Member

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3 Messages

Sunday, March 19th, 2023 10:30 PM

Visual voicemail issue Galaxy s20 fe

When I look at my visual voicemail on my Galaxy s20 fe, the date of the voicemail only shows the month. No day is shown. Auto rotate does not work on this app. 

The software is up to date and I have restarted my phone which did not help.

This is a new issue.

Accepted Solution

Official Solution

Community Support

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232.2K Messages

1 year ago

Here's how to get the date and time displayed for Visual Voicemail on your Samsung Galaxy S20 pbunterbach

 

It may help to reduce the text size on your device:

  1. Select Display then tap Advanced.
  2. Next, choose Font Size then use the slider to adjust the size.

Check out additional details on page 143 of this User Guide.

 

Try this and let us know how it goes. Thank you for reaching out to AT&T Community Forums

 

Marilyn, AT&T Community Specialist

ACE - Guru

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1.2K Messages

1 year ago

No such issues here on my S20 FE.  Android 13, One UI 5.1, Feb 1 '23 security patch.

Visual voicemail showing month, day and time of every entry.

While in the app, tap the three vertical dots > Settings, what its the Application Version.  Mine is 17.1.00.15.

New Member

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3 Messages

1 year ago

Hi Joeldf, 

I have the same version so I guess that's not the problem.  Thank you for your response. 

New Member

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3 Messages

1 year ago

Changing the font size did help. I don't know why it was made larger. Thank you for your help. 

Community Support

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232.2K Messages

1 year ago

We're delighted to hear that you were able to get the full date to display for your Visual Voicemail @pbunterbach.

 

Thank you for being the best part of AT&T.

 

If you need any assistance in the future feel free to reach out to us here. Thank you for reaching out to AT&T Community Forums. Have a great day.

 

Marilyn, AT&T Community Specialist

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