The Samsung Galaxy S24
Izaah1's profile



1 Message

Saturday, May 26th, 2018 5:20 PM

Visual Voicemail for S8

Why does visual voicenail have to be set up secondary with a plan? I'm on a plan with multiple people so I dont know the account info, and need to set up a voicemail box but can't simply because it is "not part of the plan".

Community Support


231.2K Messages

6 years ago

Greetings @Izaah1!

Visual voicemail is a great option to take advantage of. I’m happy to help! Can you please tell me what exactly it is asking for when you are trying to set this up? I would like to get a better idea of what’s going on so I can better assist. Thanks so much for your time. Have a fabulous day!

Jenn, AT&T Community Specialist

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