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sbm1236's profile

Tutor

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3 Messages

Sat, Mar 17, 2018 10:01 PM

Visual Voicemail Availability for Samsung S9+

Hi - just bought an unlocked S9+. It's all set up with everything working except voicemail. The Visual Voicemail app "is not compatible with this device."

When will visual voicemail be available for the S9+

Accepted Solution

Official Solution

GLIMMERMAN76

ACE - Expert

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23.4K Messages

4 y ago

Do you have a unlocked s9 or att s9?  The voicemail button is in the dialer now there is no separate app for the att version.

Tutor

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3 Messages

4 y ago

It's an unlocked s9+ and the button/icon is not in the dialer. Thanks!

SyberJT

Teacher

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18 Messages

4 y ago

I just got an Unlocked S9+ and I'm finding a similar issue. After a little bit of research, I have found that the unlocked S9/S9+ firmware lacks support for AT&T wifi calling, HD voice, and AT&T visual voicemail at this time. However there is a workaround that I've found to get at least Visual Voicemail working. You can sideload the AT&T Visual Voicemail APK file and it will works. Just be sure that you get the APK from a reputable site. 

 

I would prefer to use the Visual Voicemail app from the Play Store but it says it's not compatible for my device. Hopefully AT&T can update the app to allow for this. The proper fix would be to add in these features to the official unlocked firmware but don't hold your breath. =(

Tutor

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6 Messages

4 y ago

I suggest you search the APK online and install it directly. It's hardly a compatibility issue but rather an ATT too lazy updating support devices issue.

SyberJT

Teacher

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18 Messages

4 y ago

Already done and it appears to be working for the meantime. I have been reading where, although very preliminary at this time, it's possible to load the carrier branded firmware unto the unlocked model and the other way around. I did this with my S5 and S7 and it worked all right but it's a last resort advanced option which is not for the faint of heart. 

Tutor

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2 Messages

4 y ago

This isnt visual voicemail. Visual voicemail is when the system transcribes the message into readable text. Does Att have that. I left Sprint for Att and the only plus is being on my phone and being able to surf other than that I was better off on Sprint. 😑

ACE - Sage

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97.5K Messages

4 y ago


@Jalisa07 wrote:

This isnt visual voicemail. Visual voicemail is when the system transcribes the message into readable text. Does Att have that. I left Sprint for Att and the only plus is being on my phone and being able to surf other than that I was better off on Sprint. 😑


Yes, it is.  Transcription is also available in settings, but I find the transcripts poor.

 

Tutor

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2 Messages

4 y ago

Where? Screenshot_20180717-153138_Visual Voicemail.jpg

 

Contributor

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1 Message

4 y ago

where can I get the APK, can you provide a link or instructions how to get it 

 

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