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Grangi's profile

Tutor

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6 Messages

Mon, Jun 10, 2019 9:41 PM

Updates for Huawei Ascend XT2

My Huawei Ascend XT2 will not update itself or many of my apps; won't open GOOGLE Play, and just doesn't operate as smoothly as it did prior to the Huawei "block out" or whatever the issue with China is known as. 

Anyone know how to remedy this?

Thanks.

Accepted Solution

Official Solution

ATTHelp

Community Support

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199.9K Messages

3 y مضت

Greetings @Grangi!

 

Allow us to look into that for you. Try resolving your experience by performing an alternate device reset

 

We hope this info helps.

 

Lar, AT&T Community Specialist

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