Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.



1 Message

Wed, Nov 14, 2018 5:10 PM


Why does the update install gets interrupted on Galaxy S9?


Accepted Solution

Official Solution

Brand User

Community Support


128.4K Messages

2 years ago

Hello @Rezatk,

Thanks for reaching out to us! We understand that you are having difficulties updating your device. To get things started, we encourage you to use our Device Support page. It should already be set to your device. If it isn't, you'll need to navigate to the S9. The page provides basic steps on how to update your device. Give the steps and try and let us know if this helps!

Collin, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question