For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
PedroSilvaNZ's profile



4 Messages

Friday, December 15th, 2017 10:37 PM

Update Samsung S7 overseas


I have an AT&T Samsung S7, and I'm currently in New Zealand. How can I get the software updates for this model? 



ACE - Professor


2.2K Messages

6 years ago

I hate to throw cold water on the plan, but it really wouldn't matter if you used a VPN that would make it appear your phone is in the United States. 


Updates for an AT&T branded Samsung Galaxy S7 are only available OTA via the AT&T network.  In order to connect to the AT&T network the phone must be equipped with an active AT&T SIM card, e.g., you must be a current AT&T customer.    



ACE - Sage


117.1K Messages

6 years ago

As @Lilybell2 wrote, not going to work.  In the USA you could have updates flashed at the Samsung desk at Best Buy.  The alternate is OTA by having ATT SIM card and service.  You got zip.  


Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.