The Samsung Galaxy S24
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New Member

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1 Message

Thursday, February 27th, 2020 3:49 AM

Unlocking phone

I have a ATT device that ATT has delayed unlocking. What must I do to get ATT device unlocked? Customer Care is not helping .

Community Support

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230.7K Messages

4 years ago

Hello @carrier_wont_unlock,

 

We can definitely provide you with some more information about the device unlock process. You can review our article at this link to Learn how to submit an unlock request for your device. Please be sure to review all of our Unlock eligibility requirements listed at the provided link before submitting an unlock request, as your cell phone will need to meet all of those requirements before it can be approved for unlock. Please let us know if you have any other questions or concerns.

 

Sean, AT&T Community Specialist

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