Skip to main content
AT&T Community Forums
D

New Member

 • 

1 Message

Mon, Oct 26, 2020 1:56 AM

Unlocking a Motorola phone with AT&T plan

Hi there, my husband just bought a MOTO e 6 and we have an att plan but as we are trying to unlock it, when we enter the IME # it says att doesn’t recognize it and won’t let us submit a request to unlock the device so how do we unlock the MOTO e 6?

Responses

lizdance40

ACE - Sage

 • 

79.4K Messages

a month ago

AT&T phones are locked out of the box and cannot be unlocked unless registered , by activating on AT&T, and meeting conditions for unlocking.  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question