The Samsung Galaxy S24
dayabby1995's profile

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Tuesday, April 4th, 2023 11:24 PM

Unlocked Phone now Locked

I bought a refurbished unlocked Pixel 6. It was not locked when I bought it. I used a Cricket sim card and I know they're owned by AT&T. Now I am living in Australia for the year and when I put in my Australian sim card, it says locked to AT&T. I sent a request for an unlock, and I was denied as AT&T says my phone is not locked. I am unsure what to do as I really need cell service.

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ACE - Sage

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116.9K Messages

1 year ago

There's no such thing. Pixel phones are either locked, or they are unlocked. They cannot become locked if they were unlocked to begin with. 

AT&t locked phones will work on any AT&t mvno including cricket net10 etc.  

https://www.att.com/deviceunlock/

Because you purchased a refurbished phone there's no guarantee that all the parts are original. You may have trouble getting it unlocked.  

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