Thank you for reaching out. Here are things to know about unlocking your device through AT&T. Was your device on an AT&T postpaid account for sixty days with no past due or unpaid balance or on an AT&T prepaid account for six months? If it meets that and the other requirements listed in the preceding, then follow the steps listed there and your device should be able to be unlocked.
Please check out the link for help unlocking the device. If you need more help, please reach out to your friend, and keep us updated with your progress.
ATTHelp
Community Support
•
207.9K Messages
3 years ago
Hello, @Catubig,
Thank you for reaching out. Here are things to know about unlocking your device through AT&T. Was your device on an AT&T postpaid account for sixty days with no past due or unpaid balance or on an AT&T prepaid account for six months? If it meets that and the other requirements listed in the preceding, then follow the steps listed there and your device should be able to be unlocked.
Have a great week.
James, AT&T Community Specialist
0
0
Catubig
Contributor
•
2 Messages
3 years ago
0
0
ATTHelp
Community Support
•
207.9K Messages
3 years ago
Thanks, @Catubig.
Please check out the link for help unlocking the device. If you need more help, please reach out to your friend, and keep us updated with your progress.
Kenneth, AT&T Community Specialist
0
0