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Sunday, September 3rd, 2017 10:51 PM
5 years ago
Thanks for reaching out to the Community Forums for some assistance. I’d be more than happy to help you with your device unlock request. Usually, when you submit an unlock request, you’re provided with the request number on device unlock portal. You’ll also receive a confirmation email to the address you provide. This email should contain information about your request.
You can find some helpful information about unlocking a prepaid device here. I hope this information helps! Thank you for your time.
Larry, AT&T Community Specialist
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