The Samsung Galaxy S23
Taminoe's profile

Contributor

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1 Message

Sunday, September 3rd, 2017 10:51 PM

Unlock

Where will my request number come to on my go phone that has not been activated yet? I am not an AT&T customer
ATTHelp

Community Support

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207.7K Messages

5 years ago

Hi @Taminoe,


Thanks for reaching out to the Community Forums for some assistance.  I’d be more than happy to help you with your device unlock request.  Usually, when you submit an unlock request, you’re provided with the request number on device unlock portal.  You’ll also receive a confirmation email to the address you provide.  This email should contain information about your request.


You can find some helpful information about unlocking a prepaid device here.  I hope this information helps!  Thank you for your time.


Larry, AT&T Community Specialist

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