Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
The Samsung Galaxy S24
Ransan36's profile

Contributor

 • 

2 Messages

Thursday, July 5th, 2018 2:13 AM

Unlock

I have a LG Phoenix 3 att. When I try to unlock it its says its not even an att phone. I bought it straight from the art store straight up so how can it not be an att phone? And why will it not unlock? 

ACE - Expert

 • 

23.9K Messages

6 years ago

@Ransan36

 

have you activated it and used it for 6 months on ATT?  If not there is your problem....  ATT requires that device be activated and used for 6 months before they will unlock it.

Contributor

 • 

2 Messages

6 years ago

yes I have
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.