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Contributor

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1 Message

Tue, Oct 23, 2018 2:30 PM

unlock status "In progress"

I am waiting 5 days and it does not change the current unlock status, what can I do?

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Brand User
ATTHelp

Community Support

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137K Messages

2 years ago

Hello @dma110195,

 

We can definitely provide you with some more information about the device unlock process. It can take up to 2 business days for us to respond to your device unlock request. If you submitted your unlock request less than 2 business days ago, please wait some additional time and Check the status of your device unlock request again. Let us know if you have any further questions or concerns.

 

Sean, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Voyager

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3 Messages

2 years ago

Hi, were you able to get it resolved?

Contributor

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1 Message

2 years ago

What happens if it's still in progress after 2 business days??

Contributor

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1 Message

2 years ago

The unlock status for my phone has said "in progress for 5 business days.  I have waited long past the time you indicate is necessary for the device to be approved for unlock.  Please tell me how to proceed

Contributor

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3 Messages

2 years ago

I am having same problem. My request status In Progress more than 5 business days.  When i tried to submit new request. it's says. there is request already in progress.  

Please help. 

New Member

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1 Message

3 months ago

hi i also process one request on 19 july and not confimred that time but now its 22 days i am getting same issue plz delete my this request so that i can submit new 

 NUL278794968778 thanks

(edited)

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