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eddiegonza's profile

Tutor

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4 Messages

Sunday, February 11th, 2018 8:16 PM

Unlock Galaxy Express 3 with out sim card

 

Hello, i have a Galaxy Experss 3 phone and I just got the unlock code today same day I requested the code, I don't have a sim card but I am trying to unlock it with out a sim card, I made 2 attempts, I only have 3 more attempts left. My question is, Do I need to have a sim card to unlock the phone? I've seen videos and articals where a sim card is not needed. If anyone can help, I'd appreciate it.

 Device name and Model Samsung SM-J120A

Galaxy Express 3

Android Version 6.0.1

Professor

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1.3K Messages

6 years ago

Key in the following and you should get the prompt to enter the unlock code: #7465625*638*#

Tutor

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4 Messages

6 years ago

Thank you Tim Horton , I tried that same code 2 times, it prompted me to use the unlock code but it didn't work with out the sim card, I have 3 more tries, I'll wait when I get the sim card next week, thank you for your responds, I appreciate it.

Professor

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1.3K Messages

6 years ago

I would question the code too. It is known that the wrong code got dispensed frequently.

Tutor

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4 Messages

6 years ago

Do you know what's the best link or phone number to use to contact AT&T about this issue?

Professor

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1.3K Messages

6 years ago

There is no best number. It depends on the rep that answers the phone. I called 611 for getting the unlock email without the code. The rep kept me on hold while calling something like adv tech support. It took a while (20-30 minutes), but I got the code on the same call.

Tutor

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4 Messages

6 years ago

Thank you for your help and taking the time , I  appreciate it.

Tutor

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13 Messages

6 months ago

Hi

I have a Samsung Galaxy Express 3 J120A cell phone that I bought many years back at an AT&T store. I used it with an AT&T Pay As You Go plan. A few years ago I then bought a newer model Samsung cell & transfered my AT&T account over to the new cell & the AT&T rep also put a new SIM card in the new phone & transferred my number to the new SIM. I have since unlocked my newer cell & ported my AT&T number to a new provider. Because I had planned on never using the old Galaxy Express I removed & threw out the SIM. 

My question is can I now unlock my old Samsung Galaxy 3 cell without having an account with AT&T & without the cell having a SIM card? Thanks  

Community Support

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220.9K Messages

6 months ago

Hi there, trevor56! Let's help you unlock your Samsung Galaxy Express 3 J120A.

 

Even though you're no longer with AT&T, it's possible to submit a device unlock request for your phone online. After visiting our device unlock portal simply select non-AT&T customer.

 

In fact, you'll see similar details under the instructions of Submit a request to unlock a device when you visit Learn how to unlock your phone or device.

 

Try this and let us know how it goes. If you need further assistance, then create a new thread on AT&T Community Forums, and we'll look into it for you.

 

Lar, AT&T Community Specialist

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