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sakwemicolo's profile



1 Message

Sun, Jun 11, 2017 9:36 AM

unlock code didn't unlock my device

I followed the steps carefully, but when I entered the unlock code sent to me by AT&T it didn't unlock my device.

Community Support


203.5K Messages

5 years ago

Hey @sakwemicolo,


I’m sorry to read you’re experiencing issues with the unlock code you’re received.  We definitely want to make sure the information you’ve been provided is correct.  In order to ensure you have the correct unlock code and instructions, I’m going to be reaching out to you via private message.


Please keep an eye on your Forums Inbox.  I look forward to working with you!


Larry, AT&T Community Specialist

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