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jric95's profile



1 Message

Thu, Nov 16, 2017 6:36 PM

Unlock code 0

I set up the unlock request and it came back approved, but gave me a code of 0. I have read others had this issue so I PM'd community support but I have yet to receive a response. Did i do this backwards? its been 2 days and I still have no idea what more I can do. I am not an ATT customer but I have a phone I would like to use and would appreciate some assistance in getting this solved thanks.


Community Support


192K Messages

5 y ago

Hey there @jric95!

Welcome to the Community Forums, and thank you for bringing your unlock question to us.  We would be happy to assist. 

Sometimes an error can occur where the code is not included in the email, or on the site itself.  No worries, we can definitely track this down.  I see you have sent us a private message.  Please keep an eye out in your Forum’s Inbox, as our reply will be reaching you soon.

Have an amazing day!

Fiona, AT&T Community Specialist  

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