For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
BikerShadow's profile

Contributor

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2 Messages

Tuesday, October 31st, 2017 9:12 PM

uninstalling apps and security settings

LG G4 android 6.0 H810

every time try to uninstall an app the phone restarts and nothing happens also when try to open the security setting from the setting app the setting app crashes and displays "unfortunately, the process com.android.settings has stopped" the phone is up to date and the I tried to reset a lot of times but still no luck 

Guru

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382 Messages

6 years ago

If a factory reset doesn't fix it, then you will probably need to have it serviced or replaced. 

 

Somehow the data has become corrupted.  If it's just software problems, the local store can reflash the ROM.  If the hardware is damaged then it will probably be best to replace it.  Hope this helps!

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