The Samsung Galaxy Z Flip4
jybn0903's profile

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Monday, January 15th, 2018 4:16 PM

Trying to unlock country lock

Hi,

 

I have been trying to unlock my phone through AT&T unlock device online but it keeps telling me that I have to pay off the device first. Error message: 

Looks like you haven't paid off your device yet. Follow these steps to pay off your contract. Then, wait 24 hours before you submit a new request.

 

I came back to my country from the US so i tried to cancel at&t prepaid plan but i can't receive 8 digit number for cancelling because i'm outside of the US. I applied new prepaid plan though i won't use. However, error message is still occurring.

 

What should I do to get my phone unlocked?

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