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AnthonyJK's profile

Contributor

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1 Message

Fri, Mar 9, 2018 2:26 PM

Transferring same phone number/account from Alcatel phone to Huawei phone

I recently purchased a Huawei phone, and I want to transfer the same phone number I'm currently using on my Alcatel phone over to my new phone. The problem is that the SIM card on my old Alcatel phone is incompatible with my new Huawei phone, so it's not as simple as merely switching out SIM cards. I really don't want to have to open a new account, since I have so many contacts. Any help would be greatly appreciated.

 

Accepted Solution

Official Solution

ATTDmitriyCM

Community Manager

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10.2K Messages

5 years ago

Hi @AnthonyJK

 

Thanks for posting! The easiest way to do this is to visit an AT&T store. You can get a correct SIM card for your new device there and your contacts transferred. You will be able to keep your account and phone number too. Just to give you a heads up, a replacement SIM card is $5.

 

Thank you,

Dmitriy

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