The phone that makes your everyday epic. Buy the Samsung Galaxy S21 FE 5G now!
What is happening with 3G?
SharkByte's profile
Supersonic 25!
#1 Star!



35 Messages

Mon, Dec 30, 2013 11:32 PM

The OS update process, as explained by HTC

Here's a new webpage provided by HTC to give owners an idea of all that's involved in keeping devices up to date.  It provides information for which stage of the process they're in for HTC One devices.


Here's a direct link to the diagram showing the process (from Google update release to OTA download)


The diagram reaffirms that the process is slowed down by the OEM skin integration (HTC Sense) and by carrier customization, because unlocked and Google Play Editions are already running Kit Kat, while carrier variants require additional tweaking and certification before the software update roll-out can begin.


Community Manager


9.9K Messages

8 y ago

Love the diagram. Thanks for sharing.



Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.