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6 Messages

Tue, Feb 12, 2019 7:47 PM

Text message out of order

When someone sends a long text, it is broken up into different "bubbles" in the message app.  After the latest update to my S7, those bubbles are coming in out of order.

Example:  They texted me "So here is line 1 of their text but line 2 actually shows up first and then they make a 3rd line which comes in after this 4th line" and I see on my phone:

 

but line 2 actually shows up first

So here is line 1 of their text

which comes in after this 4th line

and then they make a 3rd line

 

Is this a setting or a bug??

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ATTHelp

Community Support

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137.4K Messages

2 years ago

Hello @sw41, and thanks fore reaching out to the community for help!

 

Making sure that you don't miss a beat with text messaging and device alerts should be simple to use! We're more than happy to help!

 

To change the sound features on your android device, check out our Galaxy S7 (Sounds and Alerts)  which will provide how-to-steps to update settings, volume, ringtones, and notifications.

 

To troubleshoot your text messages, you can use our Galaxy S7 (Messaging Settings) Page to adjust notifications, turn off and on your advance messaging.

 

If you continue to still have problems with your cellphone, don't hesitate to access our  Troubleshoot & Resolve Tool/ Galaxy S7  for further assistance.

 

We hope this information helps out, and have an awesome day!

 

Dwight, AT&T Community Specialist

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