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PlanetX's profile

Contributor

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2 Messages

Fri, Apr 7, 2017 6:02 AM

Stuck in Safe Mode

ATT pushed SW update to S7Edge. After reboot, device stuck in Safe Mode. I have rebooted, and turned device off/on. All apps I installed NOT available. How do I fix?
Anonymous

New Member

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25.7K Messages

5 y مضت

Savemode happens when your volume down is pressed in while the phone teboots. Have you had issues with that button?
David4749

Employee

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120 Messages

5 y مضت

rightofpassage is correct.  Safe mode is done when you restart the device while volume down key is pressed and held down during the restart.  Check that the devices button is not stuck and take it out of your case if it is in one.  After that just restart the device!  It will come out of safe mode for you!  Let us know if the problem continues!  

Have an excellent day~

Contributor

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2 Messages

5 y مضت

I have taken phone out of case and restarted several times and still having same problem with safe mode not turning off
Anonymous

New Member

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25.7K Messages

5 y مضت

@Autumn140 Your volume button is more than likely stuck then. 

Contributor

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2 Messages

5 y مضت

This is what happened to mine so how do we get it back to where It was?

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