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CitoCaribbean's profile

Contributor

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1 Message

Thu, Apr 26, 2018 10:42 PM

Stolen device - How to block IMEI?

My Moto G4 has been stolen. An AT&T representative has no option in her forms to block the IMEI number of my stolen Moto G4.

ATTHelp

Community Support

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200.7K Messages

Il y a 4 y

Good morning @CitoCaribbean,


I know how awful it feels to have a device stolen. We definitely want you to know your options. I’ll be happy to share some information!


I recommend checking out this article on how to find lost or stolen phone or device. If the phone is unable to be located this will provide options for how to suspend service and block your device from being used on our network.


I hope this is helpful. Have a beautiful day!


Darryl, AT&T Community Specialist

New Member

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1 Message

Il y a 2 y

I need help blocking a imei number on a I phone XR that was stolen and SIM card took out and resetted 

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