The Samsung Galaxy S24
S

New Member

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2 Messages

Tuesday, August 11th, 2020 10:29 PM

Slow 5G

I have the S20 Ultra with 5G and my wife has the same phone sitting right next to me. Her phone showes 4LTE and mine is 5G and her internet speeds are 22.5 Mbps download & 31.3 Mbps upload. My speeds are 4.2 Mbps download & 20.1 Mbps upload. I have reset my network setting with no help. Please help 

Community Support

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230.7K Messages

4 years ago

Greetings @smckenzie,

 

We understand you have concerns in regards to your internet speed being slower than your wife phone. We'd like to ask you some questions to better assist you.

  • When did you notice that your internet speed was moving slow? 
  • Are you experiencing this issue in a specific area or when out and about? 

Jacob, AT&T Community Specialist 

New Member

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2 Messages

4 years ago

About a week or so ago dont remember when exactly but seems to be in the south arlington texas area. If I go about 30 min from my home area it goes back to LTE 

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