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The Samsung Galaxy S24
Huntdog's profile

New Member

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3 Messages

Friday, February 24th, 2023 9:21 AM

Sim puk

Phone is asking for sim puk and new pin code don't know the info

Accepted Solution

Official Solution

Community Support

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232.3K Messages

1 year ago

Hello, @Huntdog! We can help you retrieve the SIM Pin Unlock Key (PUK) code.

 

We recommend you retrieve the SIM Pin Unlock Key (PUK) by: 

  1. Going to your account overview and open the My wireless section.
  2. Scroll to My devices & add-ons and choose the device that needs a PUK code.
  3. Select Manage my device.
  4. Under See device options, select Get your PIN unlock key (PUK).

We hope this information is helpful, and please let us know if you have any additional questions.

 

Thank you for reaching out to the AT&T Community Forums!

 

Rachel, AT&T Community Specialist

New Member

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3 Messages

1 year ago

My phone is asking for sim puk and new pin code but I don't know the number 

Note: This comment was created from a merged conversation originally titled Need sim puk
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