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Mon, Apr 6, 2020 4:18 AM
1 y ago
No worries, @Money10180!
We want to assist with activating your replacement device. If possible, disable Siri and try activating your replacement device.
If you have the SIM card from your old phone, insert it into your new one (you can’t reuse eSIMs). Try placing a call or getting online without using Wi-Fi to make sure the phone is working.
Let us know how this worked for you.
Lar, AT&T Community Specialist
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