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The Samsung Galaxy S23
pcpanos's profile



1 Message

Tuesday, February 17th, 2015 5:33 PM

SIM card not able to connect to network...

I recently bought a replacement phone from amazon, I have my ATT sim card in the phone. I cannot connect to the AT&T network though. I search for and attempt to connect to networks and i get the message "Your SIM card does not allow a connection to this network".

I just spent a ton of money on the phone so I would like it to work =\

Any help?

Community Support


15.2K Messages

9 years ago

Hello! @pcpanos Thanks for posting your concerns. Sorry to hear your SIM is not registering. So we can look into this, please send me a private message by Clicking Here and include the following information:


Your cellular or account number

Your full name

An alternate number to contact you for troubleshooting purposes

The best date and time to contact you


Hope this helps!


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