Contributor
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1 Message
SIM card not able to connect to network...
I recently bought a replacement phone from amazon, I have my ATT sim card in the phone. I cannot connect to the AT&T network though. I search for and attempt to connect to networks and i get the message "Your SIM card does not allow a connection to this network".
I just spent a ton of money on the phone so I would like it to work =\
Any help?
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hello! @pcpanos Thanks for posting your concerns. Sorry to hear your SIM is not registering. So we can look into this, please send me a private message by Clicking Here and include the following information:
Your cellular or account number
Your full name
An alternate number to contact you for troubleshooting purposes
The best date and time to contact you
Hope this helps!
Charise
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